Creative Content Designer

POSITION TITLE

REPORTS TO

Director, Brand + Creative

DEPARTMENT

Marketing

SUPERVISES

Does not supervise staff

UPDATED

September 2024

WORK SCHEDULE

Monday-Friday, at least 3-days onsite.

SALARY

$31.25 - $33.65 per hour

Position Summary

The Creative Content Designer plays a key role in crafting compelling digital and print assets that enhance our brand and engage audiences. The Creative Content Designer will interpret and adhere to new brand guidelines, advance our content design standards, and collaborate with marketing channel owners to influence content strategies. This position will co-own the design process and partner closely with creative and marketing teams to realize projects from ideation to production, and launch.

Essential Job Duties (other duties as assigned)

Content Creation + Design:

Create and design digital assets, such as social media graphics, website banners, email templates, presentations, and print materials like posters, billboards, and flyers.
Develop engaging multimedia content, including videos, animations, and infographics, to support marketing campaigns, program and exhibition launches, and internal communications.
Interpret and champion new brand guidelines
Co-own the design process. Team up with creative team and social media manager to create and iterate on design concepts from ideation to production, and launch.

Content Strategy + Optimization:

Level up the content design craft at MOPOP: Create, contribute to, and evolve our standards, guidelines, methods, tools, presentations, and review sessions.
Collaborate with marketing channel owners and influence campaign content strategies.
Participate in design critiques to drive brand consistency and improve content quality across channels.
Partner with marketing channel owners to consider holistic customer experience and accessibility needs as it pertains to content and the digital experience.
Conduct content discovery and competitive research.
Test, evaluate, and improve your content. Collaborate with Marketing channel owners to use analytics, customer success data, and methods like A/B testing, readability testing, and usability testing.

MoPOP Community:

Support our internal culture which inspires and empowers our staff to live our mission to its highest standards.
Contribute to a consistent customer service standard across all departments.
Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff.
Commitment to participating in anti-racism work, learning about the ways institutional racism impacts the workplace, and supporting teammates in operationalizing DEIA strategies in the department.

Preferred/Desired Qualifications:

**To be consider for this role you must submit an online portfolio or PDF of your work.**

You can attach a PDF in the same place you attach your resume in the application process or include a link to your online portfolio in your resume or cover letter.

At least two (2) years of experience with multimedia content design
Experience complying with and contributing to brand voice and tone standards
Deep experience working collaboratively with other disciplines to build content
An understanding of how content design drives business growth
Samples of your work and process, from writing and designing to research and documentation
Demonstrated commitment to the principles of accessibility and inclusion in your content
Meticulous organization and time management skills
Strong interpersonal communication & negotiation skills
Strong problem-solving skills with the ability to tackle complex design problems with vision and ease.
A keen collaborative spirit seeking to understand stakeholder needs and reconcile them with core design and marketing principles.
Experience in managing multiple projects and deadlines and being able to work under tight timelines.
Being a fan of all things pop-culture preferred (we’d love to hear about your passions!).

Benefits

This regular full-time position includes Medical/Vision insurance, Dental insurance, Life/AD&D/LTD insurance, 3.08 hours of accrued Vacation per bi-weekly pay period, Seattle Sick/Safe, 7 Floating Holidays dependent on hire date (prorated first year dependent on hire date), 8 Company Holidays paid throughout the year, EAP, 401k plan with vested match schedule once eligible, and subsidized transportation benefits for Orca Pass or parking.

Why MoPOP

We’re really glad you’re thinking about joining the team at MoPOP! We believe pop culture is a universal language capable of building connections across a range of people, no matter our differences in race, religion, gender, age, sexual orientation, ability, education, socio-economic status, ethnicity, country of origin, or any other characteristic that makes us who we are. For more than twenty years, we have been showcasing how music, film, fashion, video games, sports, and more spark those connections and create a lasting cultural impact.

MoPOP provides both a physical space and an emotional and intellectual opportunity for people from any background to explore, find and build community, and recognize their own creative potential. This applies not only to our guests, but also to our staff — be it in designing an educational program to engage the next generation of creators, trying to reach a new audience with a marketing initiative, preserving an artifact in our collection, or providing excellent customer service to a visitor. If this sounds like something you’d be into, we’d love to hear from you!

MoPOP’s Mission and Commitment to Diversity, Equity, Inclusion, and Accessibility 

Our mission is to make creative expression a life-changing force by offering experiences that inspire and connect our communities. A nonprofit grounded in five core values — open arms, creative exchanges, light bulb moments, pursuing excellence, and excitement — MoPOP is actively committed to ongoing learning in the areas of diversity, equity, inclusion, and accessibility (DEIA). In partnership with our community, we hope to also develop safe spaces for their application. This includes taking steps to continue increasing our awareness of institutional “-isms,” as well as uncovering and undoing the ways they show up in museum culture. We recognize this is a process that requires intentionality, energy, and resources, and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all.

We are committed to creating an inclusive and equitable workplace, and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission and encourage BIPOC, women, and LGBTQIA+ individuals to apply. We acknowledge that our work to build safe spaces and better systems for traditionally marginalized groups is ongoing and will require constant vigilance and expect all MoPOP employees to be part of our DEIA journey.

Please email jobs@MoPOP.org if you need reasonable accommodation during the application or hiring process.

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